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1019 Kinderhook St (Route 9) | Valatie NY 12184 | 518.758.7711 | info@kinderhookhealing.com

AcupunctureMassage TherapyBY APPOINTMENT ONLY
Our Office Policies

Financial Responsibility
Payment (Co-payment) is due in full at the time of service. Our office accepts most insurance plans that cover acupuncture. Please note that you will be responsible for any portion of your bill that is not reimbursed by your insurance.

Methods of payment:
Cash, check and credit card. (Visa, Mastercard, Discover. Sorry, no American Express.) Returned checks will incur a bank fee.

Appointment Cancellations / Late Cancellation and No Show Fee
Kindly provide 24 hours notice of your cancellation. Notice less than 24 hours is subject to a late cancellation fee of $25. Failure to arrive for an appointment will also incur a $25 fee.

Lateness
Please arrive on time for your appointment. If you are running late, please call our office to let us know. We will do
our best to accommodate you with the time available. However, treatment fee is not affected by shortened treatments
that result from lateness.

If you are late by 30 minutes, or more, and the office was not notified, the appointment is considered a "no show" and is subject to a penalty of $25.

Privacy / Confidentiality
By New York State law, we are required to keep private and confidential all personal/medical information you share. View our HIPAA Privacy Policy in detail.

We make every effort to ensure your privacy during your sessions at the office. However, due to the semi-open structure of the treatment room, there may be the possibiity of incidental disclosure.

Courtesy
Our office is a space of healing and relaxation. Please be courteous and refrain from using cell phones or speaking loudly. Your cooperation is most appreciated.

Insurance Verification / Claim Billing

Coverage of acupuncture services must be verified by the office before the time of your appointment. For your convenience, our office will submit an insurance claim for members with both in- and out-of-network coverage.

Mother's Day Gift Certificates